Privacy Policy

Our Commitment to Your Privacy

Paralegal Texas is committed to protecting the privacy and confidentiality of all information entrusted to us by Texas family law attorneys and their staff. This Privacy Policy explains how we collect, use, protect, and handle your information in accordance with legal and ethical standards.

As a professional paralegal service provider working exclusively with licensed attorneys and their authorized staff, we understand the critical importance of maintaining attorney-client privilege and confidentiality in all aspects of our work.

Information We Collect

Attorney and Firm Information

When you engage our services, we collect:

• Attorney name, bar number, and contact information
• Law firm name and business address
• Email addresses and phone numbers
• Payment and billing information

Case-Related Information

To provide paralegal services, we receive and process:

• Client names and case details as provided by the attorney
• Legal documents, pleadings, and correspondence
• Discovery materials and case files
• Research requests and legal memoranda
• Any other information necessary to complete assigned paralegal tasks

Website Usage Information

When you visit our website, we may collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website or search terms
• Device and operating system information

How We Use Your Information

We use collected information solely for the following purposes:

Service Delivery

• Providing paralegal services as requested by the attorney
• Preparing legal documents, pleadings, and correspondence
• Conducting legal research and discovery support
• Communicating with attorneys regarding case matters
• Managing case files and maintaining organized records

Payment Processing

• Processing payments for services rendered
• Generating invoices and maintaining billing records
• Managing retainer agreements and payment plans

Business Operations

• Responding to inquiries about our services
• Improving our website and service offerings
• Complying with legal and regulatory requirements

How We Protect Your Information

Security Measures

We implement industry-standard security measures to protect your confidential information:

• Encryption: 256-bit SSL encryption for all data transmission
• Secure Storage: Encrypted cloud storage with restricted access controls
• Access Controls: Role-based permissions ensuring only authorized personnel access case files
• Authentication: Multi-factor authentication for all system access
• Monitoring: 24/7 security monitoring and threat detection
• Backups: Regular encrypted backups with disaster recovery protocols

Confidentiality Protocols

• All staff members sign comprehensive confidentiality agreements
• Case information is accessible only to assigned paralegal team members
• Secure communication channels for all case-related discussions
• Regular training on confidentiality and data protection requirements

Compliance Standards

Our security practices comply with:

• Texas Disciplinary Rules of Professional Conduct
• American Bar Association Model Rules
• SOC 2 Type II security standards
• HIPAA requirements for family law matters involving health information

When We May Share Information

We only share information in the following limited circumstances:

With Your Authorization

• When you explicitly direct us to share information with specific parties
• As necessary to complete services you have requested

Service Providers

• Secure cloud storage providers (with encryption and confidentiality agreements)
• Payment processors (only billing information, never case details)
• All service providers are bound by strict confidentiality agreements

Legal Requirements

• When required by valid court order or subpoena
• To comply with applicable laws and regulations
• To protect against fraud or security threats

Data Retention

We retain information only as long as necessary:

• Active Cases: Information is retained throughout the duration of our engagement
• Completed Cases: Case files are retained for the period required by Texas legal ethics rules and professional standards
• Billing Records: Financial records are maintained per IRS and accounting requirements
• Secure Deletion: When retention periods expire, data is securely deleted using industry-standard methods

Attorneys may request return or destruction of case materials at any time by contacting us directly.

Your Rights

As a client attorney, you have the right to:

• Access: Request copies of information we maintain about your cases
• Correction: Request correction of any inaccurate information
• Deletion: Request deletion of information when legally permissible
• Portability: Receive your case files in a commonly used format
• Restriction: Request limitations on how we process your information
• Objection: Object to certain types of information processing

To exercise any of these rights, please contact us using the information provided below.

Cookies and Website Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Understand how visitors use our website
• Improve website functionality and user experience
• Analyze website traffic and performance

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites (such as our payment processor, job board, or community forum). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Service Restrictions

Our services are designed exclusively for licensed attorneys and their authorized staff. We do not provide services to members of the general public. By law, we can only work for attorneys and are not permitted to provide legal services directly to consumers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify active clients of any material changes via email. The "Last Updated" date at the top of this policy indicates when it was most recently revised.

Continued use of our services after policy changes constitutes acceptance of the updated policy.